Frequently asked questions
Have questions about Shiny Solutions and our cleaning services? We're here to provide the answers you need! As your trusted choice for premier house cleaning, we guarantee a spotless home every time. Explore our range of services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and office cleaning, and let us bring the sparkle back to your space.
What if I’m not satisfied with the service?
Your satisfaction is important to us. If you’re not happy, let us know, and we’ll make it right!
How do I schedule a cleaning?
You can schedule a cleaning by contacting us through our website, giving us a call, or sending us an email. We will work with you to find a date and time that best fits your needs.
Do you bring your own cleaning supplies?
Yes, we use eco-friendly cleaning products and all the necessary supplies to ensure a thorough clean
What cleaning services do you offer?
We provide standard cleaning, deep cleaning, move-in/out cleaning, and office cleaning services.
How do I cancel or reschedule my cleaning appointment?
To cancel or reschedule, please contact us at least 24 hours before your scheduled cleaning. This notice allows us to adjust our schedule accordingly.
What cleaning services do you offer?
We provide standard cleaning, deep cleaning, move-in/out cleaning, and office cleaning services.
Are your cleaners insured?
Absolutely! All our staff are fully insured and trained for your peace of mind.
Do I need to be home during the cleaning?
It is entirely up to you! Many clients choose to be out during the cleaning for convenience. If you prefer to be away, we can securely access your home or office based on your preferences.
Do you offer one-time cleanings or only recurring services?
We offer both options! Whether you need a one-time deep clean, regular weekly or bi-weekly cleaning, or a move-in/move-out clean, we can accommodate your needs.
Are your cleaning products safe?
Yes! We prioritize the health and safety of our clients and use eco-friendly cleaning products whenever possible. If you have specific allergies or preferences, please let us know, and we can accommodate your requests.
Address
76134 FORT WORTH
Phone
(682) 774- 6784
bookings@myshinysolutions.com
Connect